Last updated: July 20, 2026
Jennifer Sederholm Therapy ("we," "us," or "our") — the private practice of Jenny Sederholm, LCSW (California LCSW #25578) — respects your privacy. This Privacy Policy explains what information this website (jennifersederholm.com) collects, how we use it, and the choices you have. It applies to the website only; clinical services are governed by the separate Notice of Privacy Practices you receive when you become a client.
Appointment scheduling and intake forms on this site are powered by third-party providers, including the LeadConnector / HighLevel booking platform. When you submit a form or book a time, the information you enter is transmitted to and stored by that platform on our behalf. We also use Google services (such as Google Tag Manager and analytics) to understand how the site is used. These providers process data under their own terms and privacy policies.
We use cookies and analytics tools to measure site traffic and improve the experience. Most browsers let you refuse or delete cookies through their settings; doing so may affect how parts of the site function.
We do not sell your personal information. We share it only with the service providers who help us operate the website and scheduling (such as those named above), or when required by law, to enforce our terms, or to protect the rights and safety of our clients, the practice, or others. We do not share mobile phone numbers or SMS opt-in consent with any third parties or affiliates for marketing purposes.
We keep website and scheduling information only as long as needed for the purposes described here, or as required by law and professional record-keeping standards, then delete or de-identify it.
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the "sale" of personal information — and we do not sell personal information. To make a request — including to update your information or unsubscribe from communications — email hello@jennifersederholm.com. You can stop text messages at any time by replying STOP, and unsubscribe from emails using the link in any message.
This website is intended for adults. We do not knowingly collect personal information from children under 13 through the site. Therapy for minors is arranged directly with a parent or legal guardian.
We and our service providers use reasonable safeguards to protect information collected through this website. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security.
Our website may link to third-party sites we do not control. We are not responsible for their content or privacy practices; please review their policies.
How you opt in. You consent to receive text messages from Jennifer Sederholm Therapy when you give us your mobile number and ask us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at our messaging number. Consent to receive text messages is not a condition of purchasing any goods or services.
What we send. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.
Frequency and cost. Message frequency varies and depends on your conversation with us. Message and data rates may apply, depending on your mobile carrier and plan.
How you opt out. You can cancel at any time by replying STOP. We will send one confirmation and then stop texting that number. Reply HELP for help, or use the contact details at the end of this policy. Full details are in our Terms & Conditions.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This section applies to the mobile number and text-messaging consent described above.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can stop messages at any time by replying STOP, and reply HELP for help. Our full text messaging terms are in our Terms & Conditions.
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. If we make a material change to how we handle your information, we will make that clear on this page.
Questions about this Privacy Policy, our services, or our text messaging program? Reach Jennifer Sederholm Therapy here:
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